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Billing and payment

Billing and Payment

Pay your bill quickly and securely

  • Yes! You can now pay your Yellow Pages invoices using our new secure payment online platform. Once you have accessed the platform, simply follow the instructions.

    IMPORTANT: Make sure you have:

    • Your Customer # as indicated on your Yellow Pages invoice

    • Your postal code as indicated on your Yellow Pages invoice

    • The email address where the payment confirmation should be sent

    • Your credit card and related complementary information (expiration date and security code)

    We accept the following credit cards:

    • Visa®

    • MasterCard®

    • American Express®

    Please note that the Yellow Pages™ products invoiced by your telecommunications service provider cannot be paid using this payment platform. In this case, please follow your telecommunications service provider's payment instructions.

  • Within your Yellow Pages for Business self serve account, you will be able to change your billing address information if you are already billed with YP.

    Please go into the Billing & Payment menu and then into the Billing Overview section.

    At the bottom of the page, you will be able to edit your information.

    Please contact our Customer Service at 1 877-909-9356 or just connect with our live e-chat tool if you are facing any problems.

  • Yes! You can opt in to the paperless billing within your Yellow Pages for Business self serve account. Please go into the Billing & Payment and then into the Billing Overview section.

  • Yes! If your financial institution offers Online Banking.

    Please add Yellow Pages as a Payee, and use your Customer # listed on your Invoice as your account number.

  • Yes! Yellow Pages offer Pre-Authorized Payments via Credit Card or Bank. To set up Credit Card Pre-Authorized Payments, please call us at 1 877-909-9356 one of our customer service agent will be pleased to set up in no time. To set up Bank Pre-Authorized Payments, please fill out the form and simply follow the form instructions.

  • To get your account balance, reach the Yellow pages for Business self serve platform, and click on Tool menu, then on Billing & Payment. You will see your Account Balance at the left of the page. If you are facing any problems, please contact Customer Service at 1-877-909-9356 or just connect with our live e-chat tool.

  • Access our "Understanding Your Bill" help document.

  • For billing inquiries, please contact Customer Service at 1 877-909-9356 or just connect with our live e-chat tool.

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